Guest blog by Keith B. Darrell
As many of you know, Amber Book Company is named after my dog Amber. I knew it would only be a matter of time before this happened:
Today the phone rang. “Hello, may I speak to Amber?”
I was slightly taken aback, because while my dog is generally more popular than I am, she seldom receives phone calls.
Me: “Who’s calling, please?”
Her: “This is DHL. We have a delivery and I need to speak to the addressee, Amber.”
Me: “Are you sure the addressee isn’t Amber Book Company?”
Her: “No, sir. My screen says ‘Amber.’”
Me: “Perhaps your screen truncated the name? May I help you?”
Her: “No sir, I can only speak to the addressee; may I speak to Amber please?”
Me: “You really don’t want to speak to Amber; she’s a bitch.”
Her: “That’s O.K., sir. I deal with those all day long.”
Me: “No, I mean she’s a real dog.”
Her: “Seriously sir, I can handle it but I must speak to Amber.”
Me: “O.K., hold on.” I called out “Amber!” and she trotted to my desk. I lowered the phone to her ear and put it on speaker mode.
Me: “O.K., Amber’s on speaker phone.”
Her: “Amber, this is DHL. We need to confirm your delivery address.”
She read the address over the speaker phone.
Me: “Amber is nodding that’s correct. She has to go now. Is there anything else?”
Her: “No sir, thank you. You and Amber have a good day.”
Read more posts by Keith B. Darrell on his blog.